Dr Beyers Naudé Local Municipality is the local municipality that was formed by merging the Camdeboo, Ikwezi, and Baviaans local municipalities in the Sarah Baartman District of the Eastern Cape province. The decision to merge was taken by the Municipal Demarcation Board in 2015, but the process only commenced after municipal elections in 2016. It is a diverse, sparsely populated area, with a population of over 80 000. The main town in this area is Graaff-Reinet and other smaller towns include Willowmore, Aberdeen, Jansenville, Steytlerville, and Klipplaat. These towns have been struggling to obtain accurate utility meter audits. This has led to incorrect utility billings and disgruntled citizens.

 

Meter Auditing Challenges faced by Camdeboo Municipality

Before the merge, the Camdeboo Municipality used CAT’s RouteMaster for their utility auditing, however, since the amalgamation the billing of the smaller towns has proven to be challenging. Field data, such as meter numbers and corresponding ERF numbers, have been incomplete and not 100% correct, resulting in billing being a near-impossible task. A project via CoGTA was conducted in Jansenville and Klipplaat where field data was collected but that data was not successfully utilised and has also proven to be incorrect in some cases.

Jansenville is making use of RouteMaster’s Auditing Module to audit and update the field data insofar water meter number per erf and its corresponding reading is concerned. This is done using Android-run handheld devices.

 

Using the Right Meter Audit Modules for accurate readings

Four field workers are sent out with a set number of houses allocated to each of them. Using the RouteMaster meter audit modules, the field workers firstly confirm whether they are at the right address using the GPS confirmation. They then capture and/or edit the water meter’s information (the meter number and reading). The goal is to update the database in order for monthly reading and accurate billing to follow suit.

CAT is providing the training and the tools to execute the audit pro bono for the municipality to showcase the richness of RouteMaster Cloud, with its Auditing Module in action. Within hours from the start of the project, the system has been operational with the field workers being trained on-site and starting with the audit.

    The aim is to assist Dr Beyers Naude Local Municipality to bill the consumers in the smaller towns accurately in order to generate revenue.